FAQ & Support

/FAQ & Support
FAQ & Support 2018-01-23T00:17:16+00:00

SET TV FAQ – Frequently Asked Questions & Support

This page answers all the SET TV FAQ that customers have about the SETV service – Giving users the ability to research what SET TV FAQ are discussed

SET TV FAQ - Support Page for SETVNOW giving customers all the tutorials of how to install and the specifications of the best IPTV service - SET TV FAQ (Frequent Asked Questions)

The Premium IPTV support page for SET TV FAQ - Answers all the questions of downloading SETV to any device and how it worksThe SET TV FAQ page offers quick access to concerns and problems, but if you can’t find it on the SET TV FAQ please give us a call at 914-236-4860

How to install SETVNOW Apps? 2018-04-23T16:44:50+00:00

Compatible devices for the Set TV app

Android box 5.1 or higher, android phones or tablets & set top boxes. Amazon FireBox & Fire Stick, Nvidia shield and more. We also have apps that will work on MACBOOK and Windows pc!

HOW TO INSTALL THE APPS?

Determine what device you are trying to install the app. Please refer to following appropriate installer:

1. Android Box, Invidia Shield and Amazon Firestick – Go to the Google Play: https://play.google.com/store/apps/details?id=com.topset.android&hl=en

2. Windows App –

3. Android Phone & Tablet – Go to the Google Play: https://play.google.com/store/apps/details?id=com.topset.android&hl=en

4. Mac Pc App : http://app.setv.ca/MAC.Generic-2.0.2.dmg

You can always visit our downloads page for additional links and info on how to download to apps – https://www.setvnow.net/downloads

Additional Info

For Mac/Windows apps will prompt you to enter credential but it will automatically activate your available code. The Windows and Mac App Take a Username Password combination unlike the APK. If the computer says device disabled it means there is already a device hooked up to SET TV. Android Devices Cp/Tablet will ask you to enter code. All 3 devices can be use simultaneously using the same IP on SET TV.

Device Codes: Unused Device Link Codes will expire after a period of time for security reasons. To get a fresh code simply login to the store, go to My Account and select RENEW and the Expired Device Code will be refreshed. Device Code Expiration is not related to when your subscription expires. Window/Mac device are counted as 1 device.

IMPORTANT!

What devices can I use to run the SETVNOW? 2018-03-09T23:24:48+00:00

Compatible devices for the Set TV app

Android box 5.1 or higher, android phones or tablets & set top boxes (SP-110). Amazon FireBox & Fire Stick, Nvidia shield and more. We also have apps that will work on MACBOOK and Windows pc!

You can use almost any Android device from phones, tv boxes, & tablets. Tablets and Phones utilize a mobile 4g network which makes them capable of using anywhere and don’t have to specifically be on the same IP. Our system can tell that they are on a mobile network and not a dynamic IP, which allows us to enable the device to be carried on the road for business trips or vacations. If your devices are on a dynamic IP address then they will not be able to be carried outside of the Internet Network. The system will run an authentication sweep and put off an error which will prevent the User from watching any of the devices on the account until one of our administrators fixes the issue. We make note of this issue in the account and the next time that this error arises then we have the option to cut the user from the service and banning their IP addresses. This service is nothing like Netflix or Hulu, but much more different of a service where we will not tolerate the sharing of accounts. The service is already at such a bargain as it is, there is no need for sharing accounts, if you want to use our service then you need to have your own individual account.

 

SET TV - The Best IPTV Provider - No Sharing Accounts

Additional Info

Unfortunately, we don’t have apps yet for ROKU, KODI or XBOX but we will release version SOON that will work on IOS!

How much is the Cost? 2018-03-09T23:47:17+00:00

After the free trial its $20 per month for over 500+ channels plus all the sports packages. Three codes are available with the paid service that can be used on three devices at same location/IP. SET TV has the best prices out of any other provider because you can put the app on up to 3 devices which makes it such an attractive offer. We do offer 2 accounts for $35 which is typically for users who want to connect more than 4 devices. The next package after that is our 3 month plan for $55, where you save $5 from paying for an invidual of $20 for 3 months. We give a $10 discount with our 6 months plan for $110 compared to the regular price of $120. Our Year Subscription is one of the best deals out there, you only pay $200 for a whole year of service which is well worth it. You got to think that a regular cable bill is around $100 a month average, which is probably undercutting a little. This means that you would get a full year of 500 channels and all sports packages with PPV events for only $200. Most UFC or Boxing PPV events are around $65, but we include them in the package. Our Video on Demand Section is another topic, we have over 5000 movies and shows that are accessible at anytime without any headaches of finding sources or picking between providers for the best quality. We have movies that came out in theaters along with shows that were just released. This service is the all in one including everything you ever needed for entertainment needs in just one service. It’s a bold statement when we say we are the #1 IPTV Provider available to the consumer, we really believe it and have the content to back up our claims. If you don’t believe it follow the link below and get yourself a FREE 24 hrs trial, you will not be disappointed.

For more option of discounted prices, please check https://store.setvnow.net

We also have sales from time to time so if your email is registered in our system, then when we have a sale you will receive notice of the discount code.

What countries does it work in? 2018-03-09T23:53:28+00:00

Yes it works worldwide. Anywhere you have an internet connection. This service only needs an internet connection to be ran, whether that be a hotspot from a phone, a public or private wifi network, or traditional ethernet cable right from your modem. Considering this, anywhere that you can receive a sufficient enough internet speed (we recommend about a minimum of around 6 mbps for high definition programming) then you can watch anywhere. Some time difference might come into play so you may want to send over an email if the time zone that your app is set on is different from the time in your area.

How to remove or change device? 2018-03-09T23:55:16+00:00

“Can I change and replace my active device?”

Yes! You can definitely change and remove device.

Device Codes: Unused Device Link Codes will expire after a period of time for security reasons. To get a fresh code simply login to the store, go to My Account and select RENEW and the Expired Device Code will be refreshed. Device Code Expiration is not related to when your subscription expires.

To unlink/remove device you will need to contact us via live chat/email/call. We will remove it on our system. Once we remove the device you will be able to log right into your account and see the new device link code that you need. Again, CODES ARE NOT TO BE SHARED AMONG DIFFERENT USERS, they are only to be used on the same IP network unless on a mobile connection.

How to renew my subscription? 2017-12-28T13:41:39+00:00
  1. Log in to your account. (Setvnow.net > Log in)
  2. Go to https://store.setvnow.net/ and click on subscription.
  3. We will automatically top up your previous account.
Can I use it anywhere? 2017-09-12T03:09:18+00:00

No, you can only access and enjoy the service using the same IP/internet for all 3 devices.

Error? Issue? Contact Us 2017-12-28T13:44:38+00:00

We have 24/7 customer service representative that can assist you.

Feel free to reach us:

CALL US at : 914-236-4860

EMAIL US at : [email protected]/ [email protected]

Or send us a message at LIVE Chat

How can I get the FREE Trial? 2017-12-28T13:43:21+00:00
  1. Register an account, make sure to enter complete info. (Please note: if there’s missing/incorrect information, your free trial order might sit on “pending” status and will not push through)
  2. Go to https://store.setvnow.net/ and checkout FREE TRIAL! No credit card needed!
  3. You will receive an email with code, otherwise go back to MY ACCOUNT and you will instantly see the codes and credential for 3 devices FREE for 24 hours!
What are the channels do you have? 2018-03-05T17:50:36+00:00

We have over 500 channels available! For the list of live channels, please check :
https://setvnow.net/#howitworks

What payment method do you accept? 2017-09-12T03:15:25+00:00

We accept all major credit and debit card as payment method.